Contact

We're an email-first studio. The best way to reach Hyperoche is to use the address that matches your enquiry. This helps us get your message to the right place without unnecessary handoffs.

General enquiries

hello@hyperoche.com — questions about Hyperoche, partnerships, press, or anything that doesn't fit one of the categories below.

Product support

support@hyperoche.com — installation, licensing, technical issues, and defects relating to our software.

Sales and trials

sales@hyperoche.com — questions about editions and licensing, or to arrange a one-month trial of the Restaurant ERP.

Refunds and orders

Refunds are processed by the store that took your payment — they hold the payment method and your details, so only they can return fundd. For purchases made on itch.io, contact itch.io support.

If the problem is technical, write to us first to see if the problem may be one we can fix.

Our voluntary 30-day guarantee applies wherever you bought: if there are any issue with refund from you store of purchase tell us within 30 days and we will back your request, no reason needed. See the Refund Policy.

Privacy

privacy@hyperoche.com — questions or requests concerning your data and our handling of personal information.

See our Privacy Policy for more information.

Legal

legal@hyperoche.com — legal notices and formal correspondence.

See our Legal Notice for information about the studio.

About Hyperoche

Hyperoche is an independent software studio operated by Gijo Mathew, based in Kothamangalam, Kerala, India.

We don't offer phone support. Email is the fastest and most reliable way to reach us, and it allows us to keep a clear record of each enquiry.

We're a small studio, so responses aren't always immediate. We try to read every message and aim to respond thoughtfully rather than automatically.